Privacy policy
What Singular House keeps about you, why, who else sees it, and how to have it removed.
Last updated 10 November 2026
Who we are
Singular House is operated by Singular Labs, in Israel. Questions about your data go to support@singular-labs.ai.
What we keep
Your account. You sign in with a Singular Labs account (auth.singular-labs.ai). We keep its email address, the name on it, and a session so you stay signed in. If you sign in with Google, Google tells us your email address and name.
Your houses. What you or your AI give a house: the architect's plans and other files, photos, the address and the plot's location, the rooms, finishes, furniture and products you choose (with their store links, photos and prices), the notes and marks you make, and every change, with who made it and when, so any change can be taken back.
Sharing. When you share a house, the email address of each person you share it with and what they may do with it.
Your AI apps. When you connect an AI app (ChatGPT, Claude or another app that speaks MCP), our sign-in service keeps a record of that app and the access tokens it was given, and we keep the changes it proposes and whether you approved them. A tool call carries only what that tool asks for; we never see your chat with your AI.
Problem reports. When your AI reports a problem, its summary and details, the house it names, the time and your account.
Technical data. Our web server logs each request to house.singular-labs.ai (its network address, time, address on the site and browser) to keep the service running and secure.
We do not ask for or keep payment card details, government identifiers or health information, and we do not sell your data or use it for advertising.
Why we keep it
To build, show and change your house; to let the people you share it with in; to let the AI apps you connect work on it for you, with your approval; to fix problems you report; and to keep the service secure.
Who else sees it
People you share a house with see that house, at the level you gave them.
Hetzner hosts our servers. Resend sends the emails, such as share invitations.
OpenStreetMap's Overpass service and the Copernicus elevation data (on Amazon Web Services) are asked for the map and the terrain around your plot, so they receive that area's coordinates.
fal, Anthropic, Meshy and Tripo receive product photos to make a 3D model of a product when its maker or store has none.
The AI app you connect receives what its tools return about your houses. That app's own privacy policy covers what it does with it.
We may disclose data when the law requires it.
How long we keep it
A house, its files and its history are kept while the house exists. Your account details are kept while your account exists. The web server's request log is kept for up to 30 days. Problem reports are kept as a record of the problem until you ask us to delete them. An AI app's access token lasts up to 7 days and can be renewed by the app for up to 14 days without signing in again.
Your choices
You decide what to give a house and whom to share it with, and you can stop sharing at any time. Every change an AI app proposes waits for your yes. Disconnect an AI app in the app itself; a token you made on your houses page can be revoked there.
To get a copy of your data, correct it, or delete a house or your account, write to support@singular-labs.ai from the email address of your account.
Children
Singular House is for people planning a home. It is not meant for children under 13.
Changes
When this policy changes, the new one is posted here with its date.